When will I be charged?

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When will I be charged?

TL;DR

  • First charge: at activation.
  • Monthly: the same day of the month you subscribed.
  • Annual: the same date the following year.
  • If the day doesn’t exist (29-30-31), we charge the last day of the month.

Trial?

Yes: 7 free days for new accounts. Cancel before then and you’re not charged.

Reminders

We email 3 days before the annual charge with the confirmed amount.

Conclusion

No surprises: the schedule is set by the day you sign up.

Frequently Asked Questions

Can I change the charge date?
Not directly: it's set by your first charge. To reset, cancel and reactivate on another day.
What if the charge fails?
We retry 3 times (D+0, D+3, D+7). If all fail, the account is suspended and we email you.
Do you pro-rate?
Only when upgrading plans: we pro-rate the remaining days of the current period.

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